
Meet ThroughLine at TrustCon 2026
We're bringing FirstStep, our AI conversational care navigation product, to TrustCon this year.
Come see how it guides someone from “I need help” to the right help.
Come say hello to the team
Elliot, Michelle, and Scott will be in town for the entire week.
Nothing beats meeting in person, so if you're around, email Scott and he will find a time that works.
Two sessions with Dr. Michelle Eisenberg
Michelle is a thought leader in mental health and conversational AI, so much so that she's on the program twice. Both sessions are worth your time.
Mental health risk detection and intervention in conversational AI
Michelle moderates a panel with representatives from Anthropic, Google, and Character.AI, alongside Dr. Dan Reidenberg, a world expert on suicide prevention and founder of the Safe Online Standards. Learn how the largest platforms handle risk detection and intervention, and how they balance user autonomy and safety.
Navigating suicide detection compliance in conversational AI: a practical framework
Learn best practices in evidence-based detection and response to suicide and self-harm risk in conversational AI, a necessity when complying with emerging global regulations.
You can find our white paper co-authored by Dr. Michelle Eisenberg on suicidal ideation & self-harm detection in conversational AI here.
Try FirstStep for yourself at Table 2
We'll be at Table 2, in the foyer, all day Tuesday, and we've built an interactive experience rather than a table to walk past.
Spin the wheel
Spin the wheel to select a persona, then engage with our conversational care navigation experience in that person's shoes.

See FirstStep in action
Watch exactly how FirstStep guides someone from “I need help” to the right help.

Meet the team
Elliot, Michelle, and Scott will be at the booth throughout the day. Come say hello, no appointment needed.

Book a time to chat
If you'd like to find a time during the week, reach out to Scott and he'll find a slot that works.