TrustCon 2026, San Francisco, July 20 to 22

Meet ThroughLine at TrustCon 2026

We're bringing FirstStep, our AI conversational care navigation product, to TrustCon this year.
Come see how it guides someone from “I need help” to the right help.

In San Francisco all week · 20th - 24th July

Come say hello to the team

Elliot, Michelle, and Scott will be in town for the entire week.
Nothing beats meeting in person, so if you're around, email Scott and he will find a time that works.

Elliot Taylor
Founder & CEO
Elliot Taylor
Dr. Michelle Eisenberg
Head of Clinical
Dr. Michelle Eisenberg
Scott Mitchell
Head of GTM and Commercial
Scott Mitchell
Attend our sessions · Tuesday 21 July

Two sessions with Dr. Michelle Eisenberg

Michelle is a thought leader in mental health and conversational AI, so much so that she's on the program twice. Both sessions are worth your time.

PanelTuesday, 1:30–2:20 PM PT · Grand Ballroom A

Mental health risk detection and intervention in conversational AI

Michelle moderates a panel with representatives from Anthropic, Google, and Character.AI, alongside Dr. Dan Reidenberg, a world expert on suicide prevention and founder of the Safe Online Standards. Learn how the largest platforms handle risk detection and intervention, and how they balance user autonomy and safety.

PresentationTuesday, 3:15–3:40 PM PT · Seacliff CD

Navigating suicide detection compliance in conversational AI: a practical framework

Learn best practices in evidence-based detection and response to suicide and self-harm risk in conversational AI, a necessity when complying with emerging global regulations.

You can find our white paper co-authored by Dr. Michelle Eisenberg on suicidal ideation & self-harm detection in conversational AI here.

Visit our Exhibit · Tuesday 21 July

Try FirstStep for yourself at Table 2

We'll be at Table 2, in the foyer, all day Tuesday, and we've built an interactive experience rather than a table to walk past.

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Spin the wheel

Spin the wheel to select a persona, then engage with our conversational care navigation experience in that person's shoes.

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See FirstStep in action

Watch exactly how FirstStep guides someone from “I need help” to the right help.

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Meet the team

Elliot, Michelle, and Scott will be at the booth throughout the day. Come say hello, no appointment needed.

TrustCon foyer floor plan showing the ThroughLine stand at Table 2, near the entrance
Table 2, in the foyer: just inside the entrance, by the coffee and cookie breaks.

Book a time to chat

If you'd like to find a time during the week, reach out to Scott and he'll find a slot that works.

scott@throughlinecare.com+64 27 555 6803