Come build the future of online crisis support with us

We're building the team that will transform how the world responds to crisis.

See open roles
Group of eight people standing outside on a pavement, smiling and posing for a selfie with buildings and greenery in the background.Illustration of two people reaching through smartphones to exchange an orange heart.

Our purpose is to ease every emotional crisis, globally

Illustration of a person relaxing in a striped hammock while holding a phone with a chat bubble above.

At ThroughLine, we provide meaningful help to people experiencing immediate distress – including suicide, eating & body image, sexual assault, scams and more.

We endeavour to create a world where accessing emotional support is effortless, personal and universal.

Our guiding values

Our mission is wild and daring, like traversing a mountain for the first time. This is how we work as a team to get there.

Teal backpack with white straps and a front pocket on a light background.

Travel light. Pack a raincoat.

We move with pace while keeping a pragmatic mindset and remaining agile to change.

Stylized map icon with teal contour lines on a dark background.

There’s no map. Now what?

Ambiguity is the default mode. We are curious, brave, and empowered to find the wisest way forward.

Winding white path surrounded by dense green foliage and bushes.

Cut a path others can follow

We take initiative while ensuring the quality of our work makes things easier for the next person.

Icon of two hikers with backpacks and walking sticks.

You’re never alone on the mountain

Everyone is valued. Everyone struggles. We take time to stop, listen, and support.

What we offer

ThroughLine is well-funded by leading investors and works out of Auckland, New Zealand. We are small and nimble, so you’ll get all the benefits of joining a growing team that’s having a global impact:

Teal backpack with white straps and a front pocket on a light background.

Meaningful work

The opportunity to build products that save lives.

Stylized map icon with teal contour lines on a dark background.

Competitive compensation

We pay you well so you can get on with enjoying your job worry-free.

Winding white path surrounded by dense green foliage and bushes.

Equity options

Share in our success as we grow.

Icon of two hikers with backpacks and walking sticks.

Flexible, hybrid work

In-office collaboration, then focus time at home.

Icon of two hikers with backpacks and walking sticks.

Supportive team

We bring our full selves each day and genuinely care about each other.

Icon of two hikers with backpacks and walking sticks.

Shape our future

Join early and help define our culture and direction.