Come build the future of online crisis support with us
We're building the team that will transform how the world responds to crisis.


Our purpose is to ease every emotional crisis, globally

At ThroughLine, we provide meaningful help to people experiencing immediate distress – including suicide, eating & body image, sexual assault, scams and more.
We endeavour to create a world where accessing emotional support is effortless, personal and universal.
Our guiding values
Our mission is wild and daring, like traversing a mountain for the first time. This is how we work as a team to get there.
Travel light. Pack a raincoat.
We move with pace while keeping a pragmatic mindset and remaining agile to change.
There’s no map. Now what?
Ambiguity is the default mode. We are curious, brave, and empowered to find the wisest way forward.
Cut a path others can follow
We take initiative while ensuring the quality of our work makes things easier for the next person.
You’re never alone on the mountain
Everyone is valued. Everyone struggles. We take time to stop, listen, and support.
What we offer
ThroughLine is well-funded by leading investors and works out of Auckland, New Zealand. We are small and nimble, so you’ll get all the benefits of joining a growing team that’s having a global impact:
Meaningful work
The opportunity to build products that save lives.
Competitive compensation
We pay you well so you can get on with enjoying your job worry-free.
Equity options
Share in our success as we grow.
Flexible, hybrid work
In-office collaboration, then focus time at home.
Supportive team
We bring our full selves each day and genuinely care about each other.
Shape our future
Join early and help define our culture and direction.
Open roles
Join our team and help make a difference in crisis support worldwide.