Crisis is everywhere. Support isn’t.
When someone in your community reaches out, you need confidence that help is on the other side.
ThroughLine is the only provider that directly verifies helplines with service providers and updates information continuously. While other directories rely on static lists, we maintain live connections with 1,500 verified services across 170 countries.
Complete search & directory experience with clinically-reviewed educational content, intelligent helpline matching, and full white-label branding.
Responsive widget that auto-detects user location, provides one-click help access, and maintains your platform's look and feel.
Pull verified helpline data into any system. Leverage our ranking engine and 60+ data fields to filter by location, topic and more.
When someone reaches crisis point, they need the best-fitting help instantly – or they might not seek support at all.
Generic support lists fail because they overwhelm users with irrelevant options or miss their specific needs entirely.
ThroughLine's multi-layered ranking algorithm considers over a dozen factors to surface the most relevant, trusted, and accessible services for each user.
The result speaks for itself:
Our intelligent matching increases conversion rates to accessing helplines by 50%.
People often hesitate to seek help unless they feel safe.
ThroughLine is 100% anonymous — we never collect personal data, track users, or store identifiers. Our analytics are fully cookieless, and all insights are derived without compromising privacy.
This makes ThroughLine compliant by design with major privacy regulations, including the GDPR, CCPA, and UK Data Protection Act — with no banners, no consent flows, and no legal complexity for your team.
Free ∙ On-demand ∙ Anonymous & Confidential ∙ Emotional support ∙ From a human ∙ For crisis
Evidence shows helplines save lives. Decades of research confirm they significantly reduce suicidal thoughts for those that contact them.
Leading regulators now require platforms to provide access to crisis support — helplines are the most scalable and evidence-based way to meet this duty of care.
World Health Organization guidance calls helplines a best practice for suicide prevention, and major platforms use them to protect users.
ThroughLine can be live in days – not months.
Contact us now to schedule a demo or discovery call and see how easily you can integrate verified crisis support into your platform.
